History
Our agency was formed by John Hildreth in 1976. In 2003, John was joined by his son, Heath. For the Hildreths, insurance is a fourth-generation calling: both John’s father and grandfather were insurance professionals.
As a general agent we have access to the majority of available insurance markets. Since we offer both Property & Casualty and Life & Health lines of coverage, we are a one-stop shop for many individuals and businesses.
We are inspired by multiple generations in the insurance profession to maintain long and healthy relationships with our clients.
We strive to accomplish this by providing the best possible service to our clients, by advising with integrity, and by offering long-term rather than short-term solutions.
Get in touch
For over four decades, The Hildreth Agency has worked to maintain long and healthy relationships with our clients and pride ourselves on advising with integrity.
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Our Insurance Professionals
Principal / Agent
John H. Hildreth, CLU
John, founder of the Hildreth Agency, has been in the insurance business for more than 40 years. His agency has a diverse mix of personal and commercial lines consisting of large and small cases. John enjoys developing and servicing insurance programs for his large number of professional clientele. He is a University of Tennessee graduate, a chartered life underwriter, and holds an insurance producer license in the state of Tennessee and the majority of states across the country.
Principal / Agent
Heath Hildreth, GBDS
Heath has been with the Hildreth Agency for over 20 years. His knowledge of the field encompasses disability, life, and health. As a measure of his focus on group disability plan development, marketing, and administration, Heath has held the Group Benefit Disability Specialist Designation for 15 years. He has had extensive involvement in the agency’s large case business. Heath is a University of Virginia graduate and holds an insurance producer license in the state of Tennessee.
Senior Account Manager
Jaclyn Slack, MBA
Jaclyn has been with the Hildreth Agency since 2011. She oversees the state-wide UT student health insurance account, individual and group health insurance, billing, and assists with group disability insurance. Jaclyn received her bachelor’s degree from the University of Tennessee and a master’s degree from Tennessee Tech University.
Office Manager and Senior Account Manager
Lauren Fillers
Lauren has been with the Hildreth Agency since 2011. She oversees the administration of group benefits, malpractice coverage, individual life, disability, and long-term care products. Lauren is a University of Tennessee graduate.
Senior Account Manager
Vita Malcolm
Vita has been with the Hildreth Agency for over 25 years. She oversees the agency’s Personal Lines products including home, auto, umbrella, watercraft, motorcycle, and flood. With extensive product knowledge, she has established long standing client relationships and provided personalized insurance recommendations, service, and claims consultation. Vita is a University of Tennessee graduate.
Account manager
Kasey Cassle
Kasey joined the Hildreth Agency in 2025 as an Account Manager specializing in commercial insurance. She holds a bachelor’s degree from Indiana University and brings a strong background in client service and communications. Kasey is committed to delivering attentive service and reliable support to clients across all their business insurance needs.
Office Administration
Alyssa Anderson
Alyssa is a Texas native who joined the Hildreth Agency in 2022. Alyssa assists with day-to-day operations of the UT Student Health Program, as well as fulfilling the administrative and communicative needs of the office. Alyssa holds an associate’s degree from Florida College.